Returns Policy Introduction

Thank you for shopping with us, if you are not satisfied with your purchase we are here to help.

Returns Policy Orders may be returned within 14 days of the date of purchase for refund or exchange. When returning items please include Proof of purchase and the item(s). Returns will be processed within 10 days. Shipping Costs You will be reimbursed for shipping costs upon submission of a receipt. Exceptions Item(s) should remain in excellent condition with no marks, stains, physical damage individually or in combination Contact Us If you have any questions, please contact customer service.

Call us at: +44 775330618
Email us at: support@solitariuslupus.co.uk

All returns must be shipped to the following address:

Solitarius Lupus
Customer Service returns
1 John Street
Heanor
DE75 7FT

Submit a Return To process a return, please log into our returns portal:

www.solitariuslupus.co.uk/returns